📞 0758 780 000 (Emergency) 📞 +254758780000 (Appointment)
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Privacy Policy

How we protect your data at our Level 4 medical facility.

Introduction

At Ushirika Elite Hospital, located at Mweni road, Ushirika Eastleigh, we are committed to Better Healthcare For Everyone [1]. This policy describes how we handle the personal and medical information of our patients within our 150-capacity facility [2].

1. Information We Collect

Medical Records

Data regarding your inpatient and outpatient care, including diagnostics like CT scans, MRI, and X-rays [4, 5].

Communication

Information provided via Facebook, Twitter, or WhatsApp for 24/7 customer support and appointment booking [1, 3].

2. How We Use Your Data

We utilize collected information to ensure consistency and integrity in your treatment [3]. This includes:

  • Facilitating emergency services and specialized surgeries [1, 4].
  • Managing patient care in our ICU/HDU and Maternity units [2, 6].
  • Processing prescriptions through our 24/7 Pharmacy [3].
  • Evaluating administrative tax risk exposures to maintain facility standards [4].

3. Data Sharing & Partners

We may share necessary information with our accredited insurance partners to facilitate billing, including:

NHIF CIC Insurance Jubilee AON UAP

Oversight is provided by our expert team, including Managing Director John Rogito Chweya and the Board of Directors [7].

4. Security

Your privacy is protected by our core value of empathy [3]. We utilize cutting-edge medical equipment and secure administrative protocols to safeguard patient records 24/7 [2, 8].

Contact Our Privacy Officer

Mweni road, Ushirika Eastleigh, Plot: 209/3271/60 [7]

info@Ushirikaelitehospital.com

+254-758-794-444 (Emergency) [7]

Last update: 20 - December - 2025